topic Re: Netflix stopped working after the latest update. in Discussions

Netflix stopped working after the latest update.

Squeake — Wed, 26 Jul 2023 13:58:30 GMT

My netflix stopped working after I downloaded the latest update. It's giving me the error code F7701-1003, which is asking me to update to the latest version of Firefox! I tried all the solutions google had to offer but non worked. Help!

Re: Netflix stopped working after the latest update.

nofs — Tue, 02 Jan 2024 01:52:28 GMT

I have the same problem after update. Netflix home page is loading, but when you play the movie, All you can see is the loading circle graphics. I'm using a MacBook Pro Intel base 1708.

Re: Netflix stopped working after the latest update.

CosmicRob — Thu, 25 Jan 2024 21:17:15 GMT

I'm having the exact same problem. I updated all my plugins and nothing is working. This is the second time in a year that this happened. So sick of this crap.

Re: Netflix stopped working after the latest update.

sspencermo — Sun, 14 Apr 2024 22:01:12 GMT

Me, too -- it gives me "Netflix error code F7702-1290" and tells me to update to the latest version of Firefox. Updating to the latest version is what started this problem in the first place! Please fix; I hate using Chrome.

Re: Netflix stopped working after the latest update.

amysutton — Mon, 14 Oct 2024 10:15:51 GMT

Hello Mozilla Community,

It seems like the error code F7701-1003 usually indicates that Netflix is having trouble with Firefox, often due to the browser not being updated or a security setting blocking Netflix. First, ensure you have the latest version of Firefox by visiting their official website. You might also want to clear your browser cache and cookies or disable any interfering extensions like ad-blockers. If you're using any VPNs or proxies, try disabling them, as they can also cause streaming issues. If none of these solutions work, you could try accessing Netflix through the Magis Mobile app, which often bypasses such browser-specific issues.

Appreciated Mozilla Community!!

Re: Netflix stopped working after the latest update.

strikerliker — Fri, 11 Apr 2025 01:26:51 GMT

I'm getting the same error message. I can watch movies on Netflix on my phone or tv, but not on my PC. I get the error msg saying that Firefox is not updated. I check Firefox and it says that it IS updated. I spent a lot of time on the phone with a CSR at Netflix and it was determined that my account is okay - that the problem is with the browser - -Firefox. I don't want the trouble of switching to a new browser.

Re: Netflix stopped working after the latest update.

MaheenMalyk — Mon, 28 Jul 2025 13:25:42 GMT

When i did apply it on my web platform Freehit cricket, it does not worked properly as it keeps shutting down? What can be the cause?

Re: Netflix stopped working after the latest update.

MaheenMalyk — Tue, 29 Jul 2025 08:52:07 GMT

It's working fine now, i have figured it out, thanks a lot. Now freehit cricket is working fine.

Re: Netflix stopped working after the latest update.

midhatnazir — Wed, 20 Aug 2025 08:47:55 GMT

It's because of your firewall. Allow firewall option and your problem will be solved and you can enjoy cricket game easily.

Re: Netflix stopped working after the latest update.

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Re: Netflix stopped working after the latest update.

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Re: Netflix stopped working after the latest update.

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Re: Netflix stopped working after the latest update.

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