topic Re: unable to receive incoming email on Thunderbird in Discussions

unable to receive incoming email on Thunderbird

aggie — Thu, 03 Apr 2025 05:16:08 GMT

unable to receive incoming email, only can outgoing email able to send

Re: unable to receive incoming email on Thunderbird

siffemcon — Thu, 03 Apr 2025 06:35:47 GMT

Who is your email provider?

Re: unable to receive incoming email on Thunderbird

NMurugesan — Tue, 08 Apr 2025 07:55:23 GMT

Today I have downloaded Thunderbird for my Windows 11 64 bit at:

https://download-installer.cdn.mozilla.net/pub/thunderbird/releases/137.0.1/win64/en-US/Thunderbird%20Setup%20137.0.1.exe

Download in progress now.

I have used this during 2003 and 2004 at my first company SENAS.NET/VISOLVE who was working for Hindustan Petroleum(Hewlett Packard) since thunderbird was free app(no cost)

Re: unable to receive incoming email on Thunderbird

NMurugesan — Tue, 08 Apr 2025 08:50:09 GMT

After downloading and installing that at Windows 11

Open %BACK%\ThunderBird\thunderbird.exe

Add account

Smtp server: smtp.gmail.com

Port 587

Connection Security: STARTTLS

Authentication method: OAuth2

https://support.google.com/mail/thread/40111657/using-thunderbird-to-access-gmail-account?hl=en

Open mobile = Settings = Google = Select your gmail account => MAnager your google account = security code provide that security code (confirm that you have selected your gmail id)

Click Allow to allow access from Thunderbird.

After this I am able to send a mail to myself.

Re: unable to receive incoming email on Thunderbird

tate — Tue, 08 Apr 2025 12:23:55 GMT

@aggie wrote:
unable to receive incoming email, only can outgoing email able to send

First, make sure your incoming email settings (like IMAP or POP) are correct, including the server address, port number, and security settings. Double-check that your username and password for the incoming server are entered properly.

If you're using antivirus software, a firewall, or a VPN, try temporarily turning them off to see if they are blocking Thunderbird’s access to the mail server. Also, check if you have any email filters set up in Thunderbird that might be moving or deleting your incoming emails.

Make sure the email server from your provider is working fine and there are no outages. Also, make sure you're using the latest version of Thunderbird, as updates often fix problems.

Re: unable to receive incoming email on Thunderbird

wsm — Fri, 08 Aug 2025 17:49:41 GMT

Sorry you were having difficulty. This area of Connect actually a discussion area.

In the future you will want to get support at Help > Get Help in Thunderbird. You can post the details directly at https://support.mozilla.org/en-US/questions/thunderbird