topic Re: Update 133.0 Not Showing data on PRTG in Discussions

Update 133.0 Not Showing data on PRTG

lazmc — Wed, 27 Nov 2024 22:38:18 GMT

After updating there certain data is not showing on PRTG page. i've tried clear cache and refresh firefox but it's still same. As it for now i when back to version 132. there's non issue to display data with any chromium browsers.

Re: Update 133.0 Not Showing data on PRTG

jscher2000 — Fri, 29 Nov 2024 00:32:46 GMT

To avoid disrupting your work in Firefox 132, could you install Firefox Developer Edition (beta of Firefox 134) and test whether the site has the same problem there? It should use a separate clean profile (if you don't sign it into your Mozilla Account).

https://www.mozilla.org/firefox/developer/

You might be able to find some useful error messages in the Web Console (Ctrl+Shift+K, or on Mac, Command+Alt+K).

Re: Update 133.0 Not Showing data on PRTG

wlhsudnb — Thu, 05 Dec 2024 21:20:13 GMT

I'm having the same issue as of 133.0

Re: Update 133.0 Not Showing data on PRTG

angeloxo — Mon, 30 Dec 2024 09:10:45 GMT

Hi, I also have the same problem.
I usually use Firefox on Linux and Windows, and the problem occurs on both systems.
With version 132 the data is displayed correctly and with version 133 the names do not appear.
See attachment screenshoot.
Thx.

Re: Update 133.0 Not Showing data on PRTG

MathieuSz — Tue, 31 Dec 2024 14:54:39 GMT

Hello,
I use Firefox 133.0.3 (64bits) and I have exactly the same problem, the names do not appear.
Thank you for your support.

Re: Update 133.0 Not Showing data on PRTG

Lolokio — Tue, 14 Jan 2025 15:48:19 GMT

@jscher2000 This issue persists into the production version of 134 as well as the developer version of 135.0b4.

I've attempted disabling some of the animation and rendering settings in about:config to no avail.

Same behavior that @angeloxo showed in their screenshot, seems like the rows are not expanding to account for the contents and is clipping over the names.

Attached the errors from the developer console that seem relevant.

Re: Update 133.0 Not Showing data on PRTG

angeloxo — Wed, 12 Feb 2025 12:11:54 GMT

Version 135.0
The problem remains

Re: Update 133.0 Not Showing data on PRTG

Jo_Lam — Wed, 19 Mar 2025 10:59:33 GMT

Finally I found a thread with the same problem that I have. Still persists on v136

Re: Update 133.0 Not Showing data on PRTG

Mino — Fri, 21 Mar 2025 07:48:54 GMT

Is Mozilla looking for this problem, I have the same issue and it's really a productivity problem.
Don't want to use Edge to solve this problem 😞

Re: Update 133.0 Not Showing data on PRTG

Lolokio — Fri, 21 Mar 2025 12:33:29 GMT

@jscher2000 this issue persists into later versions and we continue to have more folks reporting on this thread to confirm the issue exists across multiple deployments.

What else can be done to provide information to Mozilla to troubleshoot and isolate the cause and potentially find a solution?

Re: Update 133.0 Not Showing data on PRTG

jscher2000 — Mon, 24 Mar 2025 22:02:26 GMT

Is this a public site or a device-based/internal site? If it's a public site that someone could diagnose, use either:

menu button > Report Broken Site
(menu bar/Alt+H) Help > Report Broken Site
Enter on https://webcompat.com/issues/new

Re: Update 133.0 Not Showing data on PRTG

Lolokio — Mon, 24 Mar 2025 22:21:05 GMT

It is not a public site.

Paessler PRTG is a tool that companies integrate for Network Monitoring:
https://www.paessler.com/prtg

There's not an easy way for PRTG customers to expose this for troubleshooting, ideally, this issue would be worked on by Mozilla and PRTG devs - however, PRTG has quickly pointed out the issue only exists on Firefox, and only since v133 changed something that borked the rendering behavior.

Re: Update 133.0 Not Showing data on PRTG

ioBroker — Fri, 25 Apr 2025 05:12:56 GMT

From Reddit user [u/The_Astronaut_Cat] (working Solution):
LINK

If anybody stumbles upon this problem after switching to Firefox to keep uBlock Origin, here is a filter you can add to "My filters" in uBlock origin to fix it:

your-prtg-domain.com##.col-probegroupdevice:style(vertical-align: inherit !important)