topic Re: Malfunctioning on [ Default Printing > Save as PDF ] in Discussions

Malfunctioning on [ Default Printing > Save as PDF ]

Logan-poor — Tue, 18 Feb 2025 12:07:29 GMT

I found my Firefox keeps printing "Zero Bytes" PDFs for 2 months, I've tried to reinstall it but couldn't help...whether I choose the action as "Open in Firefox" or "Save File"(Macbook Air M1 with the latest version of macOS and Firefox)

Re: Malfunctioning on [ Default Printing > Save as PDF ]

siffemcon — Wed, 19 Feb 2025 04:29:45 GMT

Does that also happen in Troubleshoot mode (https://support.mozilla.org/en-US/kb/safe-mode-thunderbird)?If so, you could report it as a possible [bug](https://bugzilla.mozilla.org/enter_bug.cgi/).

Re: Malfunctioning on [ Default Printing > Save as PDF ]

Logan-poor — Wed, 19 Feb 2025 14:53:53 GMT

Thank you for your kind help!

Just tried to reopen in Troubleshoot mode and printed for several times, the output PDFs were still "Zero Bytes"...

Re: Malfunctioning on [ Default Printing > Save as PDF ]

siffemcon — Thu, 20 Feb 2025 00:13:11 GMT

OK, go ahead and report it. If you do, please post the link to the bug here.

Re: Malfunctioning on [ Default Printing > Save as PDF ]

Logan-poor — Thu, 20 Feb 2025 03:44:39 GMT

https://bugzilla.mozilla.org/show_bug.cgi?id=1949200

Re: Malfunctioning on [ Default Printing > Save as PDF ]

siffemcon — Thu, 20 Feb 2025 03:49:58 GMT

Thanks.