topic Re: Thunderbird - Microsoft email account issues in Discussions

Thunderbird - Microsoft email account issues

theVman — Wed, 17 Jul 2024 06:01:02 GMT

I have multiple Microsoft accounts with 2 factor authentication. I know the email accounts and passwords are correct as I can login using them independent of Thunderbird.

However Thunderbird continually pops up an error window with "login to server pop-mail.outlook.com with username example@hotmail.com failed. Options 'Retry' 'Enter new password' or 'Cancel'.

This happens for every Microsoft account.

Re: Thunderbird - Microsoft email account issues

deravensey — Thu, 25 Jul 2024 00:41:39 GMT

I too have a similar issue. I was able to change T-bird settings for the MS IMAP server to use OAUTH2 in the pulldown menu, but T-bird pulldown does NOT show OAUTH2 for SMTP as an option. As a result, I cannot SEND email for my @live.com email account. I think T-bird needs a fix.

Re: Thunderbird - Microsoft email account issues

Agentvirtuel — Thu, 25 Jul 2024 04:13:01 GMT

Hello

Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps
https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

Take a look at https://connect.mozilla.org/t5/discussions/recent-microsoft-announcement-about-using-outlook-or-lose/td-p/61385
In addtion https://connect.mozilla.org/t5/discussions/mozilla-thunderbird-issues-with-outlook-accounts/m-p/61589/highlight/true#M21560

As far as i'm concerned, it works
On the left Thunderbird 128.0.1 esr , Thunderbird 115.13.0 esr on the right

Re: Thunderbird - Microsoft email account issues

Twamm — Wed, 05 Feb 2025 22:02:23 GMT

I had similar trouble connecting the Thunderbird email client to my 'name'@outlook.com account.

I found this useful Microsoft support page:

POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support

Basically, you must login to outlook.com, dig into the account settings, and tell it to allow the IMAP protocol.

Perhaps the development team could prompt new Thunderbird users to do this special step for setting up to use an outlook.com email account.