https://connect.mozilla.org/t5/discussions/re-mozilla-recovery-key-amp-new-password/m-p/81186#M31076 <P>Dear Mozilla.</P><P>What is wrong with your system?</P><P>It's very frustrating and annoying when my Mozilla Recovery Key is being rejected as wrong when it is Mozilla that gave it to me. I copied it and saved it in my on my computer and personal notebook. Any time I typed in my new Mozilla Password which I had to change to, Mozilla says it is the wrong Password. I also saved this New Password on both my computer and Notebook.</P><P>When I am asked to use email address to sign/login and i do, I am returned to the same page where I am asked to sign in with the Recovery key, which Mozilla had already rejected no matter how many times a code had been sent. This is obviously awful. It is a complete waste of my time.</P><P>To conclude, how can both the Mozilla Recovery Key and New Password be wrong?</P><P>Regards.</P><P>DR CLEMENT AKATENG MD</P><P>&nbsp;</P> Sat, 14 Dec 2024 21:51:10 GMT CASANOVA285 2024-12-14T21:51:10Z https://connect.mozilla.org/t5/discussions/re-mozilla-recovery-key-amp-new-password/m-p/81186#M31076 <P>Dear Mozilla.</P><P>What is wrong with your system?</P><P>It's very frustrating and annoying when my Mozilla Recovery Key is being rejected as wrong when it is Mozilla that gave it to me. I copied it and saved it in my on my computer and personal notebook. Any time I typed in my new Mozilla Password which I had to change to, Mozilla says it is the wrong Password. I also saved this New Password on both my computer and Notebook.</P><P>When I am asked to use email address to sign/login and i do, I am returned to the same page where I am asked to sign in with the Recovery key, which Mozilla had already rejected no matter how many times a code had been sent. This is obviously awful. It is a complete waste of my time.</P><P>To conclude, how can both the Mozilla Recovery Key and New Password be wrong?</P><P>Regards.</P><P>DR CLEMENT AKATENG MD</P><P>&nbsp;</P> Sat, 14 Dec 2024 21:51:10 GMT https://connect.mozilla.org/t5/discussions/re-mozilla-recovery-key-amp-new-password/m-p/81186#M31076 CASANOVA285 2024-12-14T21:51:10Z