topic Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX) in Discussions

Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

rethus — Tue, 27 Sep 2022 07:27:57 GMT

I'm not sure if that thread goes the same direction, but not "fully" as I think.

So I describe my issue here... if it's similar with the above one, we can continue in this thread.

TB-Version: 102.3.0
OS: Linux (Manjaro)

Module: Calendar

In the past, if the reminder pop up, and you clear the single reminders in it (e.g. cancel single ones, or click on the button in the lower left [don't know yet the exact label in english... is something like "clear all reminders"], then the whole reminder-window was closed.

That was a nice and good UX, because why should I need an empty window stay open, if there isn't anything to show inside.

Up from the last upgrade, I got the issue, that the reminder-window stay open, even if there are no reminders inside anymore (see Screenshot).
Now I must click at the "close" button in the upper right corner to close this window.

Please bring back the previous functionality... if no reminders left in the window, close it.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Fri, 30 Sep 2022 03:32:25 GMT

I am also having this problem. When the event is "Snoozes All" or "Dismiss All" the Popup should disappear. Somehow now it stays open and requires me to close it manually. Please fix it.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Fri, 30 Sep 2022 03:33:27 GMT

No difference after updating to 102.3.1

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

RR512 — Sat, 08 Oct 2022 12:21:12 GMT

Release Notes for Thunderbird 102.3.2 say, that this problem should be solved. But actually it is not. Updated Thunderbird 102.3.1 on computer 1 to Thunderbird 102.3.2 and Thunderbird 91.13.1 to Thunderbird 102.3.2 on computer 2. On both computers reminder-window did not close, after all reminders have been dismissed or snoozed.

Then I replaced the calendar on computer 1 with an empty one and imported my calendar data from .ics calendar file, which I had exported before. In this case reminder-window closed automatically, after all reminders had been dismissed or snoozed. I'm not sure, what this means. There are many things wrong with calendar.

Regards
Reinhard

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

RR512 — Sat, 15 Oct 2022 09:20:07 GMT

Updated Thunderbird 102.3.2 on computer 1 to Thunderbird 102.3.3 and Thunderbird 91.13.1 to Thunderbird 102.3.2 and then to Thunderbird 102.3.3 on computer 2. On both computers reminder-window did not close, after all reminders have been dismissed or snoozed.

Even after replacing calendar with empty one and importing calendar data from .ics file Thunderbird 102.3.3 did not close reminder windows after all reminders had been dismissed or snoozed.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

marat — Mon, 17 Oct 2022 01:20:53 GMT

I have the same problem, still persisting after upgrade to 102.3.3. Please restore previous functionality!

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Mon, 17 Oct 2022 03:09:13 GMT

102.3.2 have solved the problem. Thanks. I don't know why. before that it was still not working. After exporting the calendar the issue was solved. Not yet even update it to 102.3.3.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

Sinbad — Mon, 17 Oct 2022 09:25:36 GMT

Since the latest upgrade was installed last Monday (10/10/22) I have lost all my reminders from my Home Calendar. I have tried to recover them all from my backup but they still do not appear. If I create a test reminder it shows until I try and sync with my other calendars and then ALL my home calendar entries disappear. How do I recover all these as I have some very important future reminders that I will now have to recreate and maybe lose again?

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

RR512 — Tue, 18 Oct 2022 09:01:41 GMT

Probably your reminders are not lost. You just can't see them. Please compare these threads

https://connect.mozilla.org/t5/discussions/thunderbird-102-2-1-tasks-not-showing-in-calendar/m-p/16067
https://connect.mozilla.org/t5/discussions/thunderbird-102-x-events-not-shown-in-calendar/td-p/15095

Seems to be a bug in the software Thunderbird 102.x

Try to uninstall Thunderbird and reinstall previous version. You may download previous version from
https://archive.mozilla.org/pub/thunderbird/releases/

Use "Profile Manager" to adapt your profile to previous version. If you downgrade from TB 102.x to TB 91.x, use additionally "--allow-downgrade". Details depend on your operating system.

You also may use your backup, if it is from TB 91.x

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Fri, 21 Oct 2022 01:58:58 GMT

Maybe it could have hidden the calendar. Check on your Calendar left side if the "eye" is not crossed.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Fri, 21 Oct 2022 02:03:46 GMT

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

RR512 — Fri, 21 Oct 2022 16:31:02 GMT

Back to the original topic "Reminder-Window does not close after all reminders have been dismissed or snoozed" the problem is still present in actual version 102.4.0. Tested on 3 different computers.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

hisashime — Sun, 23 Oct 2022 12:40:13 GMT

‎10-16-2022 08:09 PM

102.3.2 have solved the problem. I don't know why. All I did was open calendar>burger menu>Event & Task>Export.I didn't even do any restore(pure just export). I am on MAC OSX 10.13 High Sierra.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

marat — Sun, 06 Nov 2022 23:08:30 GMT

10.4.2 still find the problem "Reminder-Window does not close after all reminders have been dismissed or snoozed" persists . I am on Windows 10 Home.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

mdonz — Thu, 17 Nov 2022 00:37:32 GMT

Sticking to the original topic "Reminder-Window does not close after all reminders have been dismissed or snoozed" I experienced this issue starting with TB version 102.4.x as far as I remember. This continued through to version 102.4.2. I was excited to see version 102.5.0 this morning but that issue still continues for me. Ubuntu 22.04.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

Robbee — Thu, 26 Jan 2023 19:20:42 GMT

Guys try this

My post at the bottom of the page

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

mdonz — Thu, 02 Feb 2023 17:35:55 GMT

Thanks. I tried this without success.
Your issue was related to a .ics calendar. I my scenario it is a "cloud based" CalDAV calendar and this might make the difference why unfortunately it is still not working here (Thunderbird by now on version 102.7.1 on Ubuntu 22.04 fully up to date).

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

rethus — Wed, 03 Jul 2024 07:55:09 GMT

Issue still remains

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

mdonz — Wed, 03 Jul 2024 20:45:52 GMT

The issue resolved itself for me "magically" at some later time, either a Thunderbird update or more likely a Ubuntu update. Don't know what fixed it but it was so long ago that I had forgotten about it.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

DiddlyDoo — Tue, 01 Oct 2024 14:26:48 GMT

Thunderbird 128.2.3esr
Ubuntu 22.04
and yes, CalDAV calendars

I still have that issue.
It did not disappear magically or after a Thunderbird update.

I find it pretty annoying.

Any help would be welcome.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

nrbell — Fri, 18 Oct 2024 01:23:23 GMT

I'm having this problem too. I had a working system and had to reinstall. Now I can't dismiss the reminder dialog.

Thunderbird 115.16.0esr
Ubuntu 22.04
CalDAV

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

titule — Wed, 11 Dec 2024 10:59:49 GMT

128.5.1esr (64-Bit)

Windows 10

CalDav

After the last reminder was closed, the empty pop-up window should close too
but it doesn't.

Seems useless to post here, since we keep repateing that it still exists since two years now and nothing helped.

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

franzfrunkler — Wed, 22 Jan 2025 07:03:07 GMT

for me, similiar problem. suddenly, i could not dismiss / snooze indidual calendar event notifications anymore.

deleting the file

Data/profile/calendar-data/local.sqlite-wal

did help. Is this a sqlite related bug?

Re: Thunderbird Calendar - Reminders need to be closed via Window-Button (bad UX)

titule — Sat, 31 May 2025 17:14:39 GMT

No, it doesnt