topic Re: Google Sheets not working in Firefox in Discussions

Google Sheets not working in Firefox

DrewLoker — Sun, 25 Aug 2024 12:28:53 GMT

I posted the following to FF Help...wanted to check to see if anybody else is having the issue.

For several updates now, I can not use ANY of my spreadsheets in Firefox. As soon as I open the document, the current cell goes to the bottom. I can click on a cell and regain control with arrow keys...but only for a short bit before the current cell goes to the bottom. This is consistent with multiple computers running Firefox. I have to open the Google Sheet to Chrome or Edge to use the document. This has been going on for several updates with Firefox...maybe 6 to 9 months, and I have been meaning to contact you all, but I just got a brand new laptop...installed FF...and WHAMO...Google Sheets doesn't work. Please help!!

Re: Google Sheets not working in Firefox

shaav — Mon, 09 Sep 2024 20:09:42 GMT

Did you manage to find anything out? I'm having a similarly weird problem with Sheets—it seems to be OK when the window is maximized but, when it's not the first time it scrolls of screen suddenly when moving cells (using keys, or the mouse—doesn't matter), the screen is jumping all over and the selected-cell highlight border is not on the current cell... sometimes it even jumps between tabs!

Re: Google Sheets not working in Firefox

daphne_colson — Tue, 10 Sep 2024 07:49:30 GMT

Shaav, your description is exactly what's happening to me too! Maybe it's a Firefox bug with non-maximized windows in Sheets. Hoping someone from Mozilla can chime in.

Re: Google Sheets not working in Firefox

wribln — Wed, 25 Sep 2024 11:45:49 GMT

Same problem on my OpenSuse Leap 15.6 system with Firefox 128.2.0esr, even with maximized windows. In fact, I cannot really work with Sheets anymore because I never know which cell is currently active...

Re: Google Sheets not working in Firefox

DrewLoker — Wed, 25 Sep 2024 12:44:36 GMT

Fortunately, I use multiple browsers. I use Chrome for my school (work) account ...and just take my spreadsheets to Chrome.

I hope FF fixes this, and somebody posts here when it is fixed, as I would prefer to have PERSONAL spreadsheets in FF and WORK spreadsheets in Chrome. But, the workaround does work. If you are ANTI Chrome, use Edge or Opera.

Re: Google Sheets not working in Firefox

CleoQc — Tue, 19 Nov 2024 13:51:30 GMT

This started yesterday for me. I can no longer edit my pivot table as the little editor pen icon doesn't show up. I can't sort my spreadsheet (Data / Sort Range / Advanced) as the little popup window doesn't show up.
I can't follow links.
I am forced to take everything to Chrome.

Re: Google Sheets not working in Firefox

mxy — Tue, 19 Nov 2024 15:00:44 GMT

I have exactly the same problem. It's been like this for a couple weeks now. Have you found any solution?

Re: Google Sheets not working in Firefox

FireFoxUser0071 — Wed, 20 Nov 2024 07:55:41 GMT

Same issue here.

In Google Sheets, I can no longer use the "delete sheet" or "conditional formatting" features, perhaps more. Can't be 100% sure, but it started happening since at least the latest FF update, perhaps 2.

I'm currently using FF 132.02 x64 on Windows 10.

Re: Google Sheets not working in Firefox

edoeel — Wed, 20 Nov 2024 18:07:42 GMT

Same issue here. Could we escalate this issue?

Re: Google Sheets not working in Firefox

CleoQc — Thu, 21 Nov 2024 20:44:23 GMT

No solutions yet. Sorry.

Re: Google Sheets not working in Firefox

FireFoxUser0071 — Fri, 22 Nov 2024 18:51:09 GMT

Replying to my own message since I cannot edit it.

As suspected, more features have gone missing in Google Sheets with FF : searching with Ctrl+F no longer works, which is crippling to me. Is there a place other than this one where we can escalate bug reports please ?

I'd like to remain a devoted FF user for the times to come. Thank you for your attention.

Re: Google Sheets not working in Firefox

BigDataEnergy — Tue, 26 Nov 2024 07:00:16 GMT

Are you using the ClearURLs extension? I had the same issue, and it was resolved when I disabled it. If you don't have it, you could try disabling all extensions and then re-enabling them one at a time

Re: Google Sheets not working in Firefox

rbucata — Tue, 26 Nov 2024 08:31:58 GMT

Hi, I am part of the Webcompat team for Mozilla, where we test compatibility issues. I was unable to reproduce any of the issues.

What I would do usually to test this kind of issue, is:

1. Type `about:profiles` in the url bar.
2. Choose `Create a new profile`.
3. Call it `deleteme` or anything you please.
4. Then start it. (this way you will be sure that nothing is interfering, no ghost caching etc.)- make sure account sync is not performed, as the extensions will be imported in the new profile.
5. Test.

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

Re: Google Sheets not working in Firefox

edoeel — Tue, 26 Nov 2024 08:50:00 GMT

Hi @rbucata, thanks for you reply. Yesterday @BigDataEnergy suggested to disable extension ClearURLs then my issue is now resolved.

Re: Google Sheets not working in Firefox

rob-w — Tue, 26 Nov 2024 08:59:53 GMT

It is definitely related to the ClearURLs extension, I disabled it as well and problem solved. Easy to reproduced. Enabled a bunch of other extensions to try it out, it only happens with ClearURLs.

Re: Google Sheets not working in Firefox

darkin13 — Fri, 29 Nov 2024 18:03:55 GMT

That did the trick, thank you!

Re: Google Sheets not working in Firefox

chunnel — Sun, 01 Dec 2024 21:46:34 GMT

Agree, that worked and fixed all my strange issues related to sheets and firefox. I removed ClearURL

Re: Google Sheets not working in Firefox

chaaaaad — Wed, 04 Dec 2024 01:15:26 GMT

This helped. Thank you.

Re: Google Sheets not working in Firefox

lumpish3758 — Fri, 06 Dec 2024 14:54:10 GMT

For me, the tooltips don't show up when I want to click a link on Sheets. It works on other browsers.

Re: Google Sheets not working in Firefox

victorwss — Mon, 09 Dec 2024 18:37:53 GMT

I created an issue in ClearURL's rules on github: https://github.com/ClearURLs/Rules/issues/131 - Let's see if this will eventually lead to the solution of this issue.

Re: Google Sheets not working in Firefox

locketshoru — Sun, 29 Dec 2024 02:57:17 GMT

As we say on the interwebs, kissing you on the mouth with tongue. You are my favourite person in the bug report forums. Happy new year, and thank you so much for identifying the issue ;O;

Re: Google Sheets not working in Firefox

FireFoxUser0071 — Fri, 03 Jan 2025 17:17:15 GMT

That was indeed it. Disabled the extension, and GSheets works again for me. Thank you very much for sharing your discovery with us here and happy new year to you.

Re: Google Sheets not working in Firefox

eeny — Tue, 07 Jan 2025 15:06:07 GMT

I just fixed this for myself after 6 months of annoyance by disabling Logitech SetPoint in my add-ons list. I had previously been able to get around it by opening Sheets in private windows. I do not have ClearURL enabled, so that wasn't part of my issue. Great thread, though. The dummy profile trick helps immensely.

Re: Google Sheets not working in Firefox

victorwss — Tue, 07 Jan 2025 16:13:02 GMT

Yeah, many different plugins/extensions/add-ons that can negatively interfere with Google Sheets. Two of those are ClearURL and Logitech SetPoint, but it is very likely that there are many more culprits out there. This should be documented somewhere, so people will eventually know what to do instead of simply blaming Firefox and getting replies as "can't reproduce, looks ok for me" and instead point fingers in the correct directions.

Re: Google Sheets not working in Firefox

gvgnumber1 — Fri, 31 Jan 2025 20:08:48 GMT

I can't even click the Add-Ons plus icon (among other things users here have mentioned they can't do). It doesn't register.

I created a new profile and things work as expected in there, but idk what to do from here. Where in my default profile could I fix this issue?

Re: Google Sheets not working in Firefox

Chelmite — Mon, 03 Feb 2025 21:09:38 GMT

I don't have the ClearURL addon, and I have the problem. Right now the problem manifests itself when I have multiple Google Sheet sheets and I switch between them. When I switch spreadsheet tabs/sheets the contents of the sheet are replaced with whatever was on my desktop. The spreadsheet header and toolbar are visible. The spreadsheet tabs at the bottom of the page are visible. If I scroll the spreadsheet, blank cells are scrolled up. When I scroll down, the cell contents are displayed, but the column headers still show my desktop image.

Re: Google Sheets not working in Firefox

Decom — Wed, 19 Mar 2025 01:55:45 GMT

I've got the exact same issue like yours & yet finding a solution. I use 2 different versions of firefox, one auto updating version, another came default with linux mint as version 104, so wherever I need to use googlesheet, I use this older version instead.