topic Re: Ancestry with Firefox vs Chrome in Discussions

Ancestry with Firefox vs Chrome

dms2024 — Sun, 10 Nov 2024 17:43:09 GMT

I do not like using the Chrome browser but have been forced to do so while on the Ancestry site. Maybe there is a fix for this I am unaware, consistently Ancestry run by Firefox will say the site is having technical difficulties and asked to be refreshed. Chrome running Ancestry does not have this issue.

Re: Ancestry with Firefox vs Chrome

horsedata — Sun, 10 Nov 2024 19:30:47 GMT

I'm a newbie here, so feel free to ignore this, but I had similar problems with the Ancestry site. Clearing cookies and the cache helped stopped that a lot (but not completely). I clear them when closing anyway.

Re: Ancestry with Firefox vs Chrome

Honza — Tue, 12 Nov 2024 09:11:05 GMT

Thank you for reaching out!

This sounds like a web compatibility bug. Can you please file a report on https://webcompat.com/

We are regularly triaging reports coming through this site.

Thank you!