topic Re: No longer able to log into Charles Schawb from my Firefox browser. in Discussions

No longer able to log into Charles Schawb from my Firefox browser.

Kuilor2k — Wed, 24 Jan 2024 20:44:40 GMT

I am no longer able to log into Charles Schawb using Firefox. I can log into site using other browsers. Recent update (yesterday) seems to have something wrong. Schawb IT also reporting log in trouble only from Firefox users.

Re: No longer able to log into Charles Schawb from my Firefox browser.

Boobieta — Thu, 25 Jan 2024 09:49:14 GMT

Hi, is there an error? What is it?

Re: No longer able to log into Charles Schawb from my Firefox browser.

Kuilor2k — Fri, 26 Jan 2024 03:28:08 GMT

Invalid login ID or password. When using Any other browser, login is fine. Oddest thing Ive ever seen. Cleared cache, reset settings, cleared cookies, everything. Shawb IT support said they are getting a lot of calls on this as well.

Re: No longer able to log into Charles Schawb from my Firefox browser.

Boobieta — Fri, 26 Jan 2024 09:33:28 GMT

I have a similar thing happen on mobile, and only on mobile, when trying to login to a specific site, (so far the only site) but it doesn't give any errors, it just boots me out to the main page. I am using the beta version, when i was using the release version it didn't happen. Maybe it can be considered a bug. I have to try messing around with settings, cookies and the like, to see if the behaviour changes. If i was having the issue on desktop, at least i could use dev tools, but on mobile it's much harder.

Nevermind that, in the newest beta 123.0b1 i can login again.