topic Re: Windows Dynamics CRM issues in Firefox lately in Discussions

Windows Dynamics CRM issues in Firefox lately

Birger — Wed, 04 Oct 2023 05:39:05 GMT

We use windows dynamics CRM on Firefox. Lately Firefox, for some reason, is logging me out. It seems random, but also when i click a sertain button in Dynamics CRM. The button has nothing to do with logging in or out, but everytime i click on it, it's logging me out of Dynamics CRM. This does not accure if i try it on other browsers like chrome or edge. Anyone know what that's all about?

Thank's

Re: Windows Dynamics CRM issues in Firefox lately

Steafe — Thu, 05 Oct 2023 07:45:26 GMT

Same issue since one week. Before it was okay under FIrefox.

Re: Windows Dynamics CRM issues in Firefox lately

csss — Thu, 05 Oct 2023 09:52:59 GMT

Same for me, been 1 day since this started

Re: Windows Dynamics CRM issues in Firefox lately

ssascend — Thu, 05 Oct 2023 23:46:42 GMT

Was this issue resolved. Our users are facing the same issue.

Re: Windows Dynamics CRM issues in Firefox lately

ssascend — Fri, 06 Oct 2023 00:41:05 GMT

I was able to open a MS ticket for the issue. Here's what MS provided:

We have recently received some reports of the same issue from other customers, but the investigation is still ongoing.The best potential mitigation you can try right now is to disable Enhanced Protection Tracking in Firefox:

Enhanced Tracking Protection in Firefox for desktop | Firefox Help (mozilla.org)

Re: Windows Dynamics CRM issues in Firefox lately

ssascend — Fri, 06 Oct 2023 00:42:44 GMT

Here's the url again in case it didn't work in my previous response.
Hope this helps
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop#w_what-to-do-if-a-site-seems-broken