topic Unusable error message in Discussions https://connect.mozilla.org/t5/discussions/unusable-error-message/m-p/36887#M13708 <P>Since some time I get the following message:</P><P>"Unexpected response from server</P><P>This document cannot be displayed,<BR />unless you install the personal security manager (PSM).<BR />Download and install the PSM and try again, or contact your system administrator.</P><P>Make sure that the personal security manager is installed on your system.<BR />This may be due to a non-default configuration of the server."</P><P>I<STRONG>t would be thoughtful of Thunderbird to indicate, in this message, via a link, where I could find that particular download.</STRONG><BR /><STRONG>When I search for "Download PSM" I get all kinds of options that have to do with sound and/or music.</STRONG></P><P>So the above hint is completely worthless.</P><P><STRONG>Can that also be done differently?</STRONG><BR />(I haven't been able to retrieve mail via Thunderbird for several weeks.</P> Wed, 09 Aug 2023 09:21:03 GMT Jandewijn 2023-08-09T09:21:03Z Unusable error message https://connect.mozilla.org/t5/discussions/unusable-error-message/m-p/36887#M13708 <P>Since some time I get the following message:</P><P>"Unexpected response from server</P><P>This document cannot be displayed,<BR />unless you install the personal security manager (PSM).<BR />Download and install the PSM and try again, or contact your system administrator.</P><P>Make sure that the personal security manager is installed on your system.<BR />This may be due to a non-default configuration of the server."</P><P>I<STRONG>t would be thoughtful of Thunderbird to indicate, in this message, via a link, where I could find that particular download.</STRONG><BR /><STRONG>When I search for "Download PSM" I get all kinds of options that have to do with sound and/or music.</STRONG></P><P>So the above hint is completely worthless.</P><P><STRONG>Can that also be done differently?</STRONG><BR />(I haven't been able to retrieve mail via Thunderbird for several weeks.</P> Wed, 09 Aug 2023 09:21:03 GMT https://connect.mozilla.org/t5/discussions/unusable-error-message/m-p/36887#M13708 Jandewijn 2023-08-09T09:21:03Z