scrolling problem with firefox on website earthlink.net

greg_graz — Wed, 02 Sep 2026 00:35:49 GMT

recently i've had problems on earthlink.net website. scrolling on the page (or the email page) wasn't working.

actually scrolling was working until page finished loading.

FF had same problem on w10 and w11. both FF versions were up to date.

unchecking use smooth scrolling fixed problem. earthlink AI troubleshooter directed me to the problem.

problem only appeared on earthlink.net sites. all others that i use seemed OK.

Re: scrolling problem with firefox on website earthlink.net

dftf — Tue, 20 Oct 2026 14:51:49 GMT

@greg_graz : might be an extension.

Menu -> Help and Report - Troubleshoot Mode
Make sure to check "smooth scrolling" is enabled when in that mode, then test the site
If it works fine, it'll be an extension causing the issue usually

topic scrolling problem with firefox on website earthlink.net in Firefox Labs

scrolling problem with firefox on website earthlink.net

Re: scrolling problem with firefox on website earthlink.net