trouble making donations

bhscolleen — Thu, 28 May 2026 17:31:03 GMT

Hello!

I'm having trouble making donations to charities since the 150 update. When I first started having trouble, I was trying to update with a new credit card and my new Neo and it was failing. I blamed Apple and Comcast. It was a few weeks before I thought to try Safari and DuckDuckGo and they worked, but it was still hard to think there could be a problem with my beloved Firefox. Your updates are getting better, but there are still problems with old accounts or even creating new ones. Any suggestions?

Re: trouble making donations

dftf — Fri, 29 May 2026 20:12:02 GMT

Menu > Settings > Privacy and Security
Make sure "Save and autofill payment info" is enabled
Tap or click "Manage payment methods" and check your card is added there

If that isn't working, the next time you want to donate, go to Menu > New Private Window
By default, all extensions get disabled in a Private window
Go to the website you wish to donate to in that window
Then if your card details do auto-fill successfully, you have an extension that is causing an issue
Menu > Extensions and Themes to see which you have added, and you can disable them there too

topic trouble making donations in Firefox Labs

trouble making donations

Re: trouble making donations